Thank you for choosing Rankers Wave. We strive to provide high-quality test series and mentoring for Company Secretary exam preparation. If you are not satisfied with our services, please review our refund policy below.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Service Issues: If you experience significant issues with our services that were not resolved in a timely manner.
• Technical Problems: If you encounter technical problems that prevent you from accessing or using our services.
• Billing Errors: If there are errors in the billing process that result in incorrect charges.

2. Refund Request Process

To request a refund, please follow these steps:

• Submit a Request: Contact our support team via email at support@rankerswave.com with a detailed explanation of your refund request.
• Provide Evidence: Include any relevant documentation or evidence supporting your claim, such as screenshots or transaction details.
• Review Process: Our team will review your request and determine eligibility based on the information provided.

3. Refund Approval

If your refund request is approved, we will process the refund according to our policy. Please note the following:

• Processing Time: The final amount disbursement can take up to 6 days from the date of approval.
• Refund Method: Refunds will be issued to the original payment method used for the transaction.

4. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• Content Access: If you have accessed or downloaded content from our platform, refunds may not be available.
• Late Requests: Refund requests submitted after a significant period of time since the initial purchase may be denied.
• Policy Violations: Requests arising from a violation of our Terms and Conditions or misuse of the platform.

5. Contact Us

If you have any questions or need assistance with your refund request, please contact us:

Email: support@rankerswave.com